Partnership Overview
Ludia Consulting partnered with Health Quality Innovators (HQI) to enhance its operational capabilities by comprehensively implementing Microsoft Dynamics 365 Customer Insights, Finance, and Supply Chain Management. This partnership focused on streamlining HQI’s processes, optimizing customer engagement, and enabling scalable growth in alignment with its mission to advance healthcare quality.
Key Highlights
- Collaboration: Ludia Consulting worked closely with HQI to address challenges such as inconsistent support, limited internal expertise, and system inefficiencies. A unified approach facilitated the seamless integration of Dynamics 365 Customer Insights with HQI’s evolving operational needs.
- Solution Expertise: Leveraging Microsoft FastTrack best practices and expert consulting, Ludia delivered tailored solutions, including data migration, system configurations, and automated workflows, ensuring operational efficiency and SLA compliance.
- Support: A designated account owner provided consistent communication, timely issue resolution, and a roadmap for future enhancements, fostering trust and operational alignment.
This collaboration demonstrates Ludia Consulting’s dedication to delivering innovative and scalable solutions that empower HQI to continue its healthcare quality and innovation leadership.