Ludia Consulting and HSO Corporation, a Microsoft Partner, IT services, and consulting firm, joined forces to deliver exceptional Microsoft Dynamics 365 Field Service support for a client. While HSO brought robust IT consulting capabilities, they recognized the value of partnering with Ludia to optimize the physical operations aspects of the client’s business.
Key Highlights:
- Collaborative Partnership: Ludia and HSO combined their expertise to ensure seamless Dynamics 365 Field Service implementation, focusing on uniting forces in case management, work orders, integrations, and overall Dynamics configuration. This collaboration allowed us to meet the client’s needs while effectively enhancing operational efficiency.
- Specialized Field Service Expertise: HSO leveraged Ludia’s deep understanding of Dynamics 365 Field Service to address the unique challenges of managing physical operations. Our expertise ensured that the client’s field service systems were implemented correctly and aligned with industry best practices.
- Ludia Care Program: Through our dedicated Ludia Care program, the client received ongoing support, including training, process alignment, and system configuration. This continuous support ensured the client’s Dynamics 365 environment was stable, secure, and capable of supporting future growth.
This partnership demonstrates Ludia Consulting’s ability to collaborate with industry peers like HSO to provide specialized, expert-driven solutions that help clients optimize their physical operations and achieve long-term success.