A global consumer-products manufacturer moves its regions onto one finance and supply chain system, one at a time

Finance and supply chain data sat in separate systems

The manufacturer makes consumer products and sells them through retail and online channels in North America and Asia-Pacific. Its finance and supply chain work ran on Dynamics AX 2012, on Dynamics 365, and on separate systems that didn’t share data.

Its leaders wanted a clearer view of the supply chain and better decisions across finance and manufacturing. AX 2012 was also aging out: Microsoft’s extended support for its last release ended in January 2023.

Its leaders agreed on the strategy and design before choosing how to roll out

In 2025, the company’s executives and department leads reviewed the AX 2012 and Dynamics 365 environments side by side with Ludia’s senior architects. They checked all of the existing systems and the connections between them against Microsoft’s Success by Design↗ practices and the company’s own operating priorities.

They came out with a future design for one Dynamics 365 environment covering Finance, Supply Chain Management, and Sales, and a roadmap for the global move. Microsoft FastTrack↗ validated the technical evaluation behind the roadmap.

One template carries the same design into every region

The design consolidates the AX 2012 and Dynamics 365 environments into one global template for finance and supply chain. Every region goes live on the same template, so the company runs one finance and supply chain model everywhere.

The rollout is phased by region. One region moves while the others keep running their month-end close on their current systems, so the risk sits with one region at a time.

Its leaders settled licensing and data questions as the rollout began

In January 2026, after the strategy work, the company chose Ludia to lead the global rollout for its experience with phased, multi-country Dynamics 365 delivery.

Working with Ludia, its leaders got clear answers on the questions that set the cost and risk of a global move. They covered licensing, moving data out of the old systems, and the connections the business depends on: payments, tax, e-commerce, and Microsoft Fabric.

Finance and supply chain will work from one set of numbers in every region

When the last region moves, finance and supply chain will run on one system with one view of every region. The design also prepares the business for retail growth, new ways of reaching customers, and AI as the company adopts it.

The rollout is under way, one region at a time.

Ludia’s part: senior architects ran the 2025 strategy and design work with the company’s leaders, using Microsoft’s Success by Design practices. Ludia now leads the phased rollout, including licensing, data migration, and the integrations.

For your IT team: what the work covers

The 2025 evaluation covered the AX 2012 and Dynamics 365 environments and all existing integrations, measured against Microsoft’s Success by Design practices, with Microsoft FastTrack validation. The target is one Dynamics 365 environment for Finance, Supply Chain Management, and Sales, built as a global template and rolled out by region. The rollout covers licensing, data migration from AX 2012, and integrations with the payment provider, the tax engine, e-commerce APIs, and Microsoft Fabric.