Client result · Warehousing · Supply chain
A supply-chain software company handles serial numbers, wave labels, and containers in Dynamics 365
The company needed its complex warehouse scenarios to work in Dynamics 365. They now run on a setup tested with real-world data, with an audit trail for every serialized unit. Its own technical team learned how the setup works.
The company needed its complex warehouse scenarios to work at scale
The company runs its warehousing in Dynamics 365 Finance and Supply Chain Management. It wanted its advanced warehouse setup to handle complex scenarios efficiently and at scale.
The work centered on three scenarios. Serialization records the serial number of each unit, which gives every unit its own audit trail. Wave labels print the labels for a whole wave of picks at once.
Containerization plans how items are packed into the containers they ship in. A mistake in any of the three reaches the customer and costs money to fix.
Serial numbers also matter after the sale. A service team uses them to find a unit in the installed base, check its warranty, and order the right parts.
The company tests single-order and multi-order shipments on real-world data
The scenarios are checked with automated tests that run on data sets built from real-world cases.
Quality improved across both single-order and multi-order shipments.
Its own technical team learned the setup
The company’s technical team worked hands-on through the setup and testing, and it has detailed guides to work from.
Its people came out with stronger technical and functional skills in the warehouse setup they run.
Ludia’s part: Ludia’s senior consultants configured the serialization, wave label, and containerization scenarios in Dynamics 365 and built the real-world data sets for automated testing. They documented the setup in detailed guides and worked hands-on with the company’s team, so the knowledge stayed in-house.
For your IT team: what was configured
The work covered advanced warehouse management in 
Dynamics 365 Supply Chain Management: serialization, wave labeling, and containerization. Real-world data sets support automated testing of single-order and multi-order shipment scenarios. Knowledge transfer used detailed guides and hands-on sessions with the company’s technical team.
The client
- Industry
- Supply-chain software
- Scope
- Advanced warehousing: serialization, wave labels, containerization
- Microsoft apps
- Finance and Supply Chain Management
Related results
Manufacturing · Supply chain + Finance
A phased rollout across North America and Asia-Pacific
A global consumer-products manufacturer moves its regions onto one finance and supply chain system, one at a time
Distribution · Service
Equipment service on Field Service, with 
Microsoft FastTrack
An employee-owned healthcare-products distributor runs its equipment service on one system
Logistics · Sales
Legacy sales tools replaced