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Virtual Agents

Dynamics 365 Power Virtual Agents 101Virtual Agents- what are they? Simply put, they are automated bots that greet your customers to begin their interaction with your organization. Microsoft is putting a huge amount of effort into the ability to enhance your...

Capture D365CE Leads easily from a WordPress website

Dynamics 365 CE Blog Integrate WordPress to Dynamics 365CE to capture Leads.If you have both a WordPress website and Dynamics 365 CE, you need to be aware of the free AlexaCRM plugin. This tool allows you to set up a simple lead capture form on your website in...

Dynamics 365 CE Mobile Offline Configuration

Dynamics 365 CE Mobile How to Configure D365 CE for Offline Mobile CapabilitiesMicrosoft Dynamics includes the ability for their mobile application to work while offline and synchronize when a connection is established again. With Microsoft declaring their intent to...

Time Tracker with SharePoint List

Microsoft Office Sharepoint Time TrackerBackground: While working on a massive D365FO implementation project, I was asked by Project steering committee for an ability to enter weekly time at some central location for the internal team. They desired to record time...

Dynamics 365 Field Service Inspections

Field Service Blog Inspections in Dynamics 365 Field Service With the Dynamics 365 2020 release Wave 2, Microsoft has introduced the Inspections functionality to D365 Field Service. Inspections allows you to create interactive inspection templates and associate to...

D365FO Azure Authentication Adventure

Technical Blog Why am I getting 401 Unauthorized with my Access Token? When dealing with D365FO integrations, OData 4.0 is the protocol introduced into D365FO to replace AIF (Application Integration Framework – integration architecture of previous AX versions.)  With...

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