Virtual Agents

Dynamics 365 Power Virtual Agents 101 Virtual Agents- what are they? Simply put, they are automated bots that greet your customers to begin their interaction with your organization. Microsoft is putting a huge amount of effort into the ability to enhance your...

Dynamics 365 CE Mobile Offline Configuration

Dynamics 365 CE Mobile How to Configure D365 CE for Offline Mobile Capabilities Microsoft Dynamics includes the ability for their mobile application to work while offline and synchronize when a connection is established again. With Microsoft declaring their intent to...